Integrated Accessibility Standards Regulation (IASR) Plan

This 2014-2021 accessibility plan outlines policies, practices and procedures that DGSI operating in the province of Ontario and including its specialty divisions (Design Group Staffing, Inteqna and Talentcor) will put in place in order to provide a respectful, accessible and inclusive environment for people with disabilities.

 

DGSI is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

 

IASR Requirement Legislated Date Strategy & Steps Staff Responsible Status/
Comments
Create Accessibility Policies and make it publicly available Jan. 1, 2014 - Policies to be drafted by Sherri and EC to approve
- Internal Staff Policy will be available on DGSI intranet and Policy Magic
- Assignment Employee Policy will be available on DGSI website(s).
Sherri Strong, Nicola Malcolm for creation
EC for approval
Marketing and HR, for access and distribution

 

Create Multi-year Accessibility Plan and make it publicly available Jan. 1, 2014 - Plan to be drafted by Sherri and EC to approve
- Input sought from AODA experts, people with disabilities and internal staff
- Plan will be available on DGSI internet and/or intranet
Sherri Strong, Nicola Malcolm, Colleen Manderville, Pat Sykes for creation
EC for approval
Marketing and HR for access and distribution

 

Regularly assess our practices and processes to determine if there are any additional barriers to accessibility in our organization *No legislated date
DGSI selected date of Dec 1, 2014
- Assign an Accessibility Plan Champion to:
  - Act upon identified barriers in a timely manner
  - Document additional barriers and identified actions on this Accessibility Plan
Accessibility Plan Champion as approved by EC

 

Make all new websites and content on those sites conform to WCAG 2.0, Level A Jan. 1, 2014 - IT and Marketing to evaluate:
  - Vertical web sites
  - DGSI intranet
  - Practices of selected service providers/partners are compliant
IT, Marketing Conformity confirmed by Blake Barge Jan 2014.
Provide training to internal staff and volunteers on the IASR and Human Rights Code as it pertains to persons with disabilities
Document training received
Jan. 1, 2015 - Training material content and delivery options researched and selected
- Material prepared as necessary
- Training delivered
- Training confirmed

*Note: must consider staff at time of implementation and ongoing process for new hires)
Sherri Strong for delivery and HR for confirmation

 

Provide training to assignment employees on the IASR and Human Rights Code as it pertains to persons with disabilities Jan. 1, 2015 - Training material content and delivery options researched and selected
- Material prepared as necessary
- Training added to applicant registration process
- Add signature component to application forms to confirm training completed

*Note: must consider how to deliver training to assignment on a current assignment at time of implementation
Sherri Strong, Nicola Malcolm, Kathy Saunders, Accessibility Plan Champion to introduce to branches
Branches responsible for delivery

 

Make existing feedback communication processes accessible, upon request

Jan. 1, 2015 - The person with a disability wanting to communicate with us (for example, provide feedback) will be asked for preferred method of communication and DGSI will deliver as possible or offer an alternative delivery method Branch Managers ensure communication to staff.
All staff responsible for delivering accessible customer service including acceptance of feedback
In compliance since Accessible Customer Service Policy and Training January 2012.

Make public information accessible, upon request

(Indicate alternate formats available upon request in written communications)

Jan. 1, 2015 - The person with a disability requesting information will be asked for preferred method of communication and DGSI will deliver as requested or offer an alternative delivery method Branch/Shared Services Managers, Branch Administrators, Marketing, Field Operations In compliance since Accessible Customer Service Policy and Training January 2012. 

Written notification of alternate formats January 2015.

Notify public, internal and assignment employees and potential candidates with disabilities that accommodations can be made in recruitment, assessment and selection processes Jan. 1, 2016 - Communicate this via vertical websites and individual job postings Sherri Strong, Nicola Malcolm, Branch Managers, HR
Andrea Saruk to modify auto populate postings template

 

Notify new internal hires and current employees of our policies for accommodating employees with disabilities Jan. 1, 2016 - Communicate this via Accessibility Policy and IASR training material
- Policy training to be acknowledged through Policy Magic
- Update letter of offer to include statement ofDGSI’scommitment toaccessibility
Sherri Strong, HR, Branch/Shared Services Managers Jan. 1, 2015
Notify assignment employees of our policies for accommodating person with disabilities Jan. 1, 2016 - Communicate via Accessibility Policy and IASR training at point of registration
- Communicate via Accessibility Policy on vertical websites
Sherri Strong, Nicola Malcolm, Kathy Saunders, Marketing Jan. 1, 2015
Put in place a written process to develop individual accommodation plans for internal employees with a disability Jan. 1, 2016 - Process defined
- Process introduced at branch level
- Process ownership defined
HR, Quality/Health & Safety, Branch/Shared Services Managers

 

Put in place a written process to develop individual accommodation plans for assignment employees with a disability Jan. 1, 2016 - Process defined
- Process introduced at branch level
- Process ownership defined
- Collaborate with client as required
Nicola Malcolm, Colleen Manderville, Pat Sykes, Branch Managers

 

Put in place a return to work process for internal employees that have been absent due to a disability Jan. 1, 2016 - Process defined
- Process introduced at branch level
- Process ownership defined
HR, Quality/Health & Safety, Branch/Shared Services Managers/

 

Put in place a return to work process for assignment employees that have been absent due to a disability Jan. 1, 2016 - Process defined
- Process introduced at branch level
- Process ownership defined
- Collaborate with client as required
Nicola Malcolm, Colleen Manderville, Pat Sykes, Branch Managers

 

Take into account the accessibility needs of internal employees with disabilities when using performance management, offering career development or advancement and employee redeployment Jan. 1, 2016 - Process defined
- Process introduced at branch level
- Process ownership defined
HR, Branch Managers, Shared Services Managers, EC

 

Make all websites and content conform with WCAG 2.0, Level AA Jan. 1, 2021 - IT and Marketing to evaluate:
  - Vertical web sites
  - DGSI intranet
  - Practices of selected service providers/partners are compliant
IT, Marketing

 

Identify any service counters, waiting rooms, interview and testing rooms in that do not meet accessibility standards and make modifications as reasonable Jan. 1, 2017 - Identify required steps for IASR compliance
- Where possible, incorporate requirements into development contracts with property managers and construction/design managers
Accessibility Plan Champion, Branch Managers

 

Identify any DGSI owned public spaces in Ontario Jan. 1, 2017 Not applicable Accessibility Plan Champion, EC