Technicians are an important part of almost , whether you’re looking for a field service technician in the manufacturing industry, a lab technician in the mining industry, or a design/drafting technician in the oil and gas industry.
With so much gadgetry, machinery, and software shaping current society, there’s never been more demand for people with practical prowess. Field technicians use this prowess as they venture out to repair, install, and/or maintain technical equipment.
Here are some of the key factors employers should consider when trying to pick out the absolute best field technicians for their companies.
1. Know What Your Business Needs
Field technicians have a very specific set of responsibilities they need to do well. In fact, they’re a somewhat unique type of hire, as they’ll need to know things that you, the employer, might not even know yourself!
Before trying to find the right field technician, brush up on what you require; make sure the technician is knowledgeable in what he needs to be knowledgeable about, and ready to learn a little more as needed (more on this in a moment).
Look at certifications, educational background, and work experience thoroughly.
2. Look for Technical Skills—And Something Extra
The word “technician” is a little broad; it entails very different roles depending on the business the technician is working in. The basic definition is a person skilled with technical equipment to do practical work. Yet even in this broadest description, there’s a clear trait necessary to being a technician of any kind: one must possess the right technical skills.
However, don’t be too simplistic when looking for technical skills in a prospective technician. The skills themselves are secondary to the worker—never more so than today, when technology is advancing at such a rapid pace that a particular person’s precise knowledge may be obsolete in a year’s time.
Things to look for here: How and why did the person learn their set of technical skills? You want somebody who has a passion for the job and the field, and who seems totally ready to expand on his knowledge if the work calls for it.
3. Find a Team Player
There are two major reasons it’s important to hire a team player as a field technician. The first is that, from time to time, almost every field technician will have to work in a small or large group, combining his technical expertise with those of their colleagues to solve problems and/or make breakthroughs.
The second, less often considered, is that a worker who jives with his teammates will be more likely to stick around for the long run, thus being a stronger, more reliable hire. As a result, it’s a wise idea to try and gauge how a person fits in to the larger picture when deciding whether to give him the call.
4. Use a Recruiting Firm
The great part about recruiting firms is that they bring already-qualified workers to the table. Many companies want to get new employees into the game, but find it difficult to find candidates who have beyond-adequate experience to do the job well right off the bat. And to top it off, they have to try to make this shaky compromise in a long, expensive, and exhausting hiring process.
Recruiting firms already know their workers’ experience, and can link companies with people who fit the job requirements to a T. This is obviously handy when trying to hire for a field technician position, where know-how is key and search time can be limited.